90-Day Money-Back Guarantee90-Day Money-Back GuaranteeLast updated October 6, 2026
You have 90 days from the day your order ships to decide. If at any point in those 90 days you are not glad you tried Bacovita, send one email to support@bacovita.com and we refund every penny you paid. The bottles can be full, half full or empty. You do not have to send anything back. You do not have to give a reason.
Everything you paid for on this site: your Bacovita order, any extra bottle you added for someone else, and Recall Reps if you kept it in your order. Shipping charges you paid on the puzzle library are refunded too.
The five gifts are yours either way. If you asked for a refund, keep them.
Email us from the address you ordered with, or tell us the name and shipping address on the order. We confirm by reply within two business days and send the refund to the payment method you used. Banks usually show it within five to ten business days after that.
The guarantee covers one order per household. If you reorder after a refund, the second order is final.
If a bottle arrives damaged, or the package does not arrive, email us and we replace it at no cost. This is separate from the 90-day guarantee and does not use it up.
During the first run, placing an order on this site reserves your bottles at first run pricing. You are emailed the day your order ships, and that is the day payment is taken. Until then you can cancel by replying to any email from us, with no charge of any kind.